Jun 18, 2008mortgagee in good faithdue diligencefinancing companytorrens titlereal estate mortgageadministrative-law

When a Financing Company Is Not a Mortgagee in Good Faith: Lloyd's Enterprises v. Dolleton

A financing firm that failed to inspect a mortgaged property cannot claim good faith. Learn the due diligence rule from this 2008 case.


The rule that a person dealing with registered land may rely solely on the certificate of title has a critical exception: financing companies and banks must do more. In Lloyd's Enterprises and Credit Corporation v. Spouses Dolleton (G.R. No. 171373, June 18, 2008), the Supreme Court held that a lending company which failed to inspect a property offered as collateral cannot claim the protection of a mortgagee in good faith. The case reminds all lenders that the Torrens system does not excuse willful ignorance.

The Facts

Spouses Ferdinand and Perseveranda Dolleton owned a 166-square meter lot in Muntinlupa City with a four-door apartment building. In 1994, they entrusted their owner's copy of the title to Blesilda Gagan, who had offered to buy the property on installment. Gagan instead used the title to fraudulently cancel the Dolletons' certificate and obtain a new one in her name, based on a forged Deed of Absolute Sale.

Days after the new title was issued, Gagan and her partner obtained two loans from Lloyd's Enterprises, secured by real estate mortgages on the property. When they defaulted, Lloyd's foreclosed and consolidated ownership. The Dolletons sued to nullify the sale, the mortgages, and the foreclosure.

The Issue

The central question was whether Lloyd's was a mortgagee in good faith. If it were, its mortgage and foreclosure would prevail over the Dolletons' ownership. If not, the mortgage would be void and the property returned to the true owners.

The Ruling

The Supreme Court ruled against Lloyd's. The Court affirmed that the forged Deed of Absolute Sale was void, and that a forged document cannot transfer title. Because Gagan had no valid title, her mortgage to Lloyd's was likewise invalid.

The decisive point was Lloyd's failure to exercise due diligence. The Court noted several red flags:

  • The certificate of title was newly issued just days before the loan, which should have prompted inquiry into the transfer.
  • The property was sold to Gagan for only P120,000.00, an unconscionably low price compared to the P900,000.00 the Dolletons had sought.
  • Lloyd's credit investigators never inspected the property, even though it was a four-door apartment with tenants. A simple ocular inspection would have revealed that the Dolletons, not Gagan, were receiving the rents.

The Court applied the rule from Expresscredit Financing Corporation v. Velasco (G.R. No. 156033, October 20, 2005): entities engaged in the business of extending real estate loans must exercise a higher degree of caution than ordinary buyers. They have the resources to verify the status and condition of properties offered as security, and the public interest in their business demands it.

The Court also rejected Lloyd's argument that the Dolletons should bear the loss for entrusting the title to Gagan. Citing Adriano v. Pangilinan (424 Phil. 578, 2002), the Court held that Lloyd's negligence—not the Dolletons' misplaced trust—was the primary cause of its predicament.

However, the Court gave Lloyd's a measure of relief. It ordered Gagan and her partner to pay Lloyd's P645,000.00, the amount it paid at the foreclosure sale, with legal interest. The Court noted there was no evidence of Lloyd's complicity in the forgery.

Practical Takeaways

  • Financing companies and banks cannot merely rely on the Torrens title. They must conduct an ocular inspection of the property and verify who is in actual possession.
  • A newly issued title is a warning sign. Lenders should investigate the circumstances of a recent transfer, especially when the property value appears suspiciously low.
  • Inspection of leased property is essential. If tenants occupy the premises, the lender should ask who receives the rent—this often reveals the true owner.
  • The doctrine of "two innocent victims" does not favor a negligent lender. A financing company that fails to exercise due diligence bears the loss, even if another party also acted carelessly.
  • A forged deed transfers no title. A mortgage based on a forged document is void and cannot support a valid foreclosure.

This article is general information and not legal advice. For your specific situation, consult a lawyer or ask ASG Legal AI.

This article is general information and not legal advice. For your situation, ask ASG Legal AI or book a consultation.