DMW-AO-19-2023 — THE COMMITTEE ONN ANTI-RED TAPE (CART) IN THE DEPARTMENT OF MIGRANT WORKERS (DMW) IS HEREBY CREATED

Republic of the Philippines DEPARTMENT OF MIGRANT WORKERS Administrative Services Bepartment of Aligrant Dorkersa UV

Blas F. Opie Building. Ortigas Aveme corEDSA.Mandaluyongy5 By: MARTIN UREYES !!

to.January.30.202 TImc3:00P.M

ADMINISTRATIVE ORDER No. Series of 2023 19

In the interest of the service, and pursuant to Republic Act 11032, otherwise known as Ease of Doing Business and Efficient Government Service Delivery (EODBEGSD) Act of 2018, its Implementing Rules and Regulations (IRR). and in reference to the Anti-Red Tape Authority (ARTA) Memorandum Circular No. 2020-07 Series 2020, the Committee on Anti-Red Tape (CART) in the Department of Migrant Workers (DMW) is hereby created with the following composition:

Chairperson Undersecretary for Licensing and Adjudication

Co-Chairperson : Undersecretary for Finance and Internal Affairs

Members Director, All Bureaus Director, Internal Audit Service Director, Management Information and Technology Service Director, Human Resource Management and Development Service Director, Legal Service

Director, Strategic Communications Service Director, Strategic Planning and Management Service Director, Administrative Service Director, Finance Service

Secretariat : Chief, Management Audit Division Chief, Operations Audit Division Chief, Information Systems Management Division Chief, Human Resource Management Division

in ARTA Memorandum Circular 2020-07 Series 2020 as follows: The DMW-CART shall have the following functions, duties and responsibilities as enumerated

Conduct of compliance cost analysis, time and motion studies, evaluation and improvement of all the department's services, and reengineering of the same;

by the Anti-Red Tape Authority (ARTA): Subject to the Guidelines/National Policy on Regulatory Management System to be issued

2.1 Notify ARTA of every formulation, modification, and repeal of regulations, ordinances

2.2 Conduct post-implementation assessment and review of existing 2.4 Produce a Regulatory Impact Statement (RIS) upon completion of each RIA and 2.5 Refer the ARTA's policy option recommendations to appropriate decision-maker within 2.3 Prepare a Preliminary Impact Assessment (PIA) whenever there is an intent to ordinances or other related issuances, undertake Regulatory Impact Assessment formulate, modify, or repeal a regulation and submit to ARTA; submit to the Authority for review and assessment: the Department: or other related issuances; (RIA): regulations

By DMW General Services Division on CONTROLLEDANDDISSEMINATED January 30,2023

Page 1

Website: www.dmw.gov.ph | Email: [email protected] | Hotlines: 8722-1144,8722-1159,8724-3665,8722-

2.6 Submit an inventory and electronic copies of all existing (both in-effect and repealed)

regulations and issuances to populate the Philippine Business Regulation Information System (PBRIS)

3 Ensure effective knowledge-transfer, or information dissemination among office employees on ARTA-related trainings, briefings, or such related matters obtained by office staff within

sixty (60) days from the end of traininig:

O Register new regulations and issuances to the following, if applicable,within fifteen (15 days from issuance

U.P. Office of National Administrative Register (UP-ONAR),and b. Official Gazette for publication

5 Set up the most current and updated service standards and indicate in the Citizen's Charter in accordance to the prescribed template issued by ARTA, and submit the same to ARTA

to populate the Anti-Red Tape Electronic Management Information System (ARTEMIS):

6 Monitor and periodically review the office or department's Citizen's Charter, specifically procedures/steps, time, documentary roquirements, and fees;

7.. Ensure that an updated Citizen's Charter, should there be any change, is posted not iater

that March 31st of each year;

8. Ensure the compliance of the department on the zero-contact policy in accordance with the

[aw

9. Ensure the compliance of the department's external and internal services within the prescribed processing time as mandated by RA No.11032 or the department's mandate under special law;

10. Develop and foster a client feedback mechanism and client satisfaction measurement;

11. Report to ARTA not later than the last working day of January of each year the results of ARTA: the Client Satisfaction Survey for each service based on the guidelines to be issued by the

12.Establish and manage a public assistance complaints desk or ARTA Helpdesk and numbers, short message service (SMS), information and communication technology, or other mechanisms where clients may adequately express their complaints, comments, or suggestions. The CART must ensure that compiaints forwarded by the Presidential Complaints Center, Civil Service Commission's Contact Center ng Bayan, and Complaints Action Center of the Authority are acknowledged, received and responded to and/or acted upon within the designated period by the intended recipient within the department; effectively receive complaints, feedback and monitor customer satisfaction via hotline

13. Coordinate with the department's communications/public relation office the dissemination of ARTA Information, Education, and Communication materials for public consumption; and 14. Perform such other functions, duties and responsibilities under RA No.11032 (amending RA No.9485), and its IRR and other issuances issued by the ARTA.

By DMW General Services Division on CONTROLLED AND DISSEMINATED anuary302023 Page

responsible Offce to ensure compliances to the requirements of RA 11032 and its IRR,and all subsequent issuances by the Authority,as may be applicable. The Internal Audit Service shall serve as the Secretariat to the DMW-CART and will be the

create and designate a sub-CART in their respective offices All Aftached Agencies Regional Offices and Migrant Workers Offices are hereby directed to

duties and responsibities shall be chargeable against the funds of DMW.subject to the existing govemment budgeting. accounting, auditing rules and regulations. All expenses to be incurted by the members of the DMW-CART in the performance of their

This Order shall take effect immediately.

VC MARIA SUSANAV. OPLE Secretary

30... January 2023

By DMW Genoral Services Divisionon CONTROLLED AND DISSEMINATED January30.2023 Page 3.