RMO No. 2-2023 — Prescribes the CY 2023 Operational Key Performance Indicators for the Revenue Regions, Large Taxpayers Service and Revenue District Offices Digest | Full Text | Annex A | Annex B | Annex C | Annex D | Annex E

BUREAU OF INTERNAL REVENUE REPUBLIC OF THE PHILIPPINES DEPARTMENT OF FINANCE Quezon City ECCRVED BUREAU OF (NTERNAL REVENUE RECORDS MT. DIVISION a:45 P:IN-1 JAN 10 2023 S

04 January 2023

REVENUE MEMORANDUM ORDER NO. &-&023

SuBJECT : CY 2023 Operational Key Performance Indicators for the Revenue Regions, Large Iaxpayers Service and Revenue District Offices

TO : All Internal Revenue Officials and Employees

I OBJECTIVES

This Order is issued to: 1. Prescribe the CY 2023 Operational Key Performance` Indicators {KPIs} for the Revenue Regions (RRs}, Large Taxpayers Service {LiS} and, Revenue District Offices {RDOs}; and

2. Establish the policies, guidelines and procedures in the preparation and submission of Accomplishment Report and Evaluation Report of implementing offices.

PoLICIeS

1. There shall be eighteen (18) Operational KPIs indicated in Annex A of this Order.

2. The targets, weights, formulas, definitions, implementing offices and monitoring offices of the KPI are prescribed in Annex A of this Order.

3. The Assistant Commissioner shall be the Measure Owner (MO} of a particular KPI

of his/her concerned offices.

4. TheMO sha monitor.review, evaluate, and assess the KP1

accomplishments/performance of RRs, LIS and RDOs vis a vis target of the said offices.

N IY

5. The LIs shall include the following offices as "Implementing office" for a

particular KPI:

Applicable KPi Weight .Implementing Office .

increase in collection by 1o% of previous year's audit collection goal Audit Efficiency Reduction of Tax Arrears (75% of eLAs handled were transmitted by the investigating office and acknowledged by the reviewing office} Collection Performance Percentage Increase in Coilection Audit Effort 50.00 3.00 2.00 3.00 5.00 1.50 RDO 127 -- LTD Davao. LTVATAU LIVATAU rdO 116 - RLtAd 1 RDO 126 - RLTAD 3 RDO 123 - LTD Cebu RDO 123-LTD Cebu RDO 125 - RITAD 2 RDO 121 -ELTAD 1 RDO 125 - ELTAD 2 RDO 127 - LTD Davao RDO 127 - LTD Davao RdO 116 - RLtAd 1 RDO 125 - ELTAD 2 RDO 127 - LTD Davao RDO 116 - RLTAd 1 RDO 125 - RLTAD 2 RDO 126 -- RLTAD 3 RDO 121 - ELTAD 1 RDO 125 - ELTAD 2 RDO I23 - LTD Cebu ETVATAU RDO 116 -- RLTAd 1 RDO 125 -RLTAD 2 RDO 126 - RLTAD 3 RDO 121 - ELTAD 1 RDO 125 - ELTAD 2 RDO 123 -LTD Cebu RDO 125 -- RLTAD 2 RDO 126 -- RLTAD 3 RDO 121 - ELTAD 1 RDO 127 - Ltd Davao LTCED RDO 123 - LTD Cebu

Reduction of TAMP Stop-filer cases Expedite promotion of qualified employees Collection 2.00 3.00 1.50 RDO 123 - LTD Cebu RDO 127 LTS LTCED - Ltd Davao

BUREAUOF IHTERNALREVENUE RECORDS MTT. DIVISION 2

RECEVED a:45 p.m JAN 10 2023 WIN

6. The score for each KP} shall be computed as follows:

Score Applicabie KPI Formula Applicable KPI Target KPi Weighf

7. The overall rating shall be computed as follows:

Overall Rating Total Applicable KPI Weights Total score X 100%

NOTE: Tofal score applies to the summation of applicable KPI scores of an office. Tofal applicable KPI weight applies to the summation of all applicabie KPi weights of an office.

8. In the event that the actual accomplishment exceeds the KPl target, the score shall be the maximum assigned KPI weight.

9. Figures to be used in ali computations required in this Order shatl be rounded off to the nearest two (2) decimal places.

1o. The Operational KPls shall be included as measures in the Office Performance VATAU, in relation to the Strategic Performance Management System (SPMS).l Commitment and Review (OPCR} Form, as well as in the Office Index of Success Indicators of the RRs, RDs, RDOs, LTS, LTDs Cebu and Davao, LTCED and LT

11. The Accomplishment Report and Evaluation Report shall be prepared in the following manner: ii), Annual Report -- January to December accomplishments. i) Semestral Report -- January to June accomplishments:

12. Issues arising from a particular Operational KPI, including the implementation be referred and answered by the concerned MOs. monitoring, evaluation and reporting of accomplishments, among others, shai

13. The Operational KPls prescribed under this Order shall be adopted in

succeeding years until there shail be amendments/revisions to be recommended by the MOs.

JI. GuidelineS And PrOCedureS

A. The following are the guidetines and procedures in the preparation and submission of accomplishment and evaluation reports.

1. Revenue District Offices, Regional Divisions, LT District Offices, LTVATAU and LICED shall:

1.1 Prepare the first semester and annual Accomplishment Report for each

1.2 Ensure accuracy of data prior to submission of the Accomplishment Report applicable Operational KPi using the prescribed format in Annex B.

to the Regional Director and AcIR-LTS.

BUREAU OF INTHRNAI REVANUB RECORIS MT. DIVISION. 3

REOCAVD &:45 p.m JAN 10 2023U YEN-I

1

2.Regional Director and ACiR-LIS shafl: 2.1 Consolidate the Accomplishment Reports per KPI using the prescribed

2.2 Validate the accuracy and completeness of data prior to submission of the format in Annex c.

Accomplishment Report to concerned MO.

3. Assistant Commissioner/Measure Owner shall:

3.1 Monitor the timely submission of Accomplishment Report by all Regionai

3.2 Prepare the semestral (January io June) and annual (January to Directors and ACIR-LTS. December} Evaluation Report for each KPi using Annex D, details of which

are as foilows: i) Score per KPI of RRs, Regional RDOs. LTS, LT District Offices, LTVATAU and

3.3 Ensure the completeness and accuracy of the Accomplishment Report ii} Ranking of offices. LTCED; and

received from RRs and LTS; and 3.4 Submit the Evaluation Report per KPI to the ACIR-Planning and

Management Service, Attention: Planning and Programming Division {PPD}.

4. Planning and Management Service/PPD shall:

4.1 Monitor the compliance of concerned ACIR/MO relative to the submission of KPI Evaluation Report. 4.2 Prepare the consolidated Evaluation Report which contains the overall

ratings of RRs, LIS, and RDOs using the prescribed format in Annex E, for submission to the Commissioner, copy furnish all Deputy Commissioners.

B. The Accomplishment and Evaluation Reports shal! be prepared and submitted in accordance with the following schedules:

* Report . Submitted By 1Submitted To r Due Date of Submission:

Operational KPI Consolidated Accomplishment {Annex B} Accomplishmenf Repon per Chief, Regional Divisions and RDOs LTVATAU and LICED Regional Directors LT District Offices. and ACIR-LTS MO concerned {ACIRs} Regional Director concerned Assistaint Commissioner, Lis Semestral Report: On or before July 30 of the following year Semestral Report: On or before July 25 On or before January 25 Annual Report:

(Annex C) Report on Kp! of the following year Annual Report: On or before January 31

BUREAUOF JNTERNALREVENUE RECORDS MT.DIVISION 4

Ew JAN 10 2023 P.m t ibf-

Repor Submifted By Submified To Due Date of Submission

Report on KPl (Annex D) Evaluation Measure Owners {ACIRs} ACIR-PMS PPD Attention: Chief. On or before August 25 Semestral Report: On or before February 25 of the following year Annual Report:

(Annex E) Consolidated Report on KPls Evaluation Thru: PPD AC!R-PMS CIR AII DCIRs the following year Semestral Report: On or before Sept. 25 On or before March 25 of Annual Repor:

Iv. Repealing clause

This Order supersedes Revenue Memorandum Order No. 25-2022. and ali other issuances or portions thereof inconsistent herewith.

V. eFFECtiVitY

This Order takes effect immediately until there shall be amendments/revisions recommended.

ROME Magui, Jr. Commssioner of Internal Revenue 001286

B - 1 BUREAU OF INT RRNAL RVENUE RECORDS MT GIVISION

Huuav yh . TN5IUJ AMO5 JANA3TM WETM ECUAEAIE 7F?G7E RECEIVCD L24s pm'mN-1 JAN 10 2023 Dj

A

5