RMO No. 52-2022 — Prescribes the amended guidelines on the review and validation of RDOs' accomplishments under the Taxpayer Awareness Program Digest | Full Text | Annex A to B3 | Annex C1 and C2

REPUBLICOF THE PHILIPPINES BURBATO REE ALRRVENUE YISION

BUREAU OF INTERNAL REVENUE DEPARTMENT OF FINANCE National Office Building Quezon City 11:15 a.m NOV 25 2022 A MIN.T

November 7, 2022

REVENUE MEMORANDUM ORDER NO. 52-022

SUBJECT: Review and Validation of Accomplishments of RDOs under the Taxpayer Awareness Program

TO: Revenue Officials and Employees All Revenue District Officers, Regional Directors and Other Concerned

I BACKGROUND

tax information dissemination activities being conducted by the Revenue District Offices via the social media. (RDOs kept on increasing thereby making the review and validation of TAP accomplishments more challenging and difficult, particularly in relation to the dissemination of tax information Since the implementation of the Taxpayer Awareness Program (TAP) in 2020.the level of

of the regional officials in ensuring the quality and accuracy of the TAP reports submitted in the validation of Revenue District Offices'accomplishments under the TAP by highlighting the role BIR National Office. In view of the foregoing, there is a need to amend the guidelines on the review and

II.OBJECTIVES

This Order is being issued to:

1. Prescribe the amended guidelines on the review and validation of Revenue District Offices'accomplishments under the Taxpayer Awareness Program (TAP);and

2. Prescribe the revised templates in the reporting and evaluation of accomplishments under the TAP.

III. GUIDELINES

pertaining to the review and validation of Revenue District Offices'accomplishments under the Revenue District Offices(RDOsprescribed under Revenue Memorandum Order(RMO No. 27-2022 shall be strictly observed. There are, however, some amendments on the guidelines Taxpayer Awareness Program (TAP) that are specified hereunder. The guidelines in the giving of Points to the tax information dissemination activities of the

The Assistant Regional Director of the Revenue Region, as the designated Sub-Social Media Team Head in the Regional Office who has the responsibility to ensure the accuracy

and quality of the content published in the respective social media sites (per RMO No.7- TAP Accomplishment Report. 2022,shall directly oversee and supervise the verification and validation of the RDO's

2 The region's Client Support Unit (CSU Head, under close supervision of the Assistant

(thru their Client Support Section Chief). TAP Accomplishment Report (Annex BI based on the documentation of taxpayer Regional Director, shall verify/validate the Points indicated by the RDO in the submitted awareness activities compiled and submitted to the respective Regional Office by the RDOs

3 The Total Points earned and the Average Points Per Month of the RDO for the semester

shall be computed by the CSU Head and indicated in the RDO's TAP Accomplishment Report (Annex BI),which shall be signed by the CSU Head and Certified True and Correct by the Assistant Regional Director. A copy of the validated/signed TAP feedback purposes. Accomplishment Report shall be furnished to the respective Revenue District Officer, for

The CSU Head shall prepare the Ist Semester/Annual Evaluation Report on Operational KPI (TAP) of the region (using the format in Annex B2/Annex B3 to be signed by the CSU Head and Certified True and Correct by the Regional Director (with initial by the Assistant Regional Director.The said Evaluation Report shall reflect the Ranking of the RDOs in the region based on the RDOs' computed/validated Total Points and Average Points Per Month for Ist Semester/Calendar Year(as reflected in each RDO's semestral TAP Accomplishment Report -Annex B1.The Score of each RDO shall also be indicated in the Evaluation Report based on the increased KPI Weight of 3.00 per RMO No.25-2022, following the matrix in Section III.5 of RMO No.27-2022.

5.The region's Ist Semester/Annual Evaluation Report on Operational KPI(TAP,together the ACIR,Client Support Service(thru the Internal Communications Divisionon or before with copy of the RDOs semestral TAP Accomplishment Reports,shall be submitted to the 20th dav of the month following each semester.A copy of the Regional Office's signed Evaluation Report on Operational KPI (TAP) shall be furnished to the region's Revenue District Officers, for feedback purposes.

6. Based on the Evaluation Report on Operational KPI (TAP submitted by the Regional

August 25 (for 1st Semester)/February 25 (for the Calendar Year, as specified in RMO No. Offices, the Internal Communications Division ICD shall prepare the Consolidated in compliance with RMO No.25-2022 using the format in Annex C1 and Annex C2, respectively. Copy of the said Consolidated Evaluation Reports shall be submitted to the 25-2022), copy furnished the Regional Directors. Evaluation Report on Operational KPI (TAP for 1St Semester and for the Calendar Year ACIR,Planning and Management Service by the ACIR,Client Support Service on or before

7. Though the Posting of Tax Information Materials in Social Media"(Facebook, YouTube

and Twittershall no longer be reported under the TAP per RMO No.27-2022, the following guidelines/reminders shall be strictly followed/observed in the conduct of the said activity:

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1:15 ah NOV 25 2022

a.The use of personal social media accounts in the Posting of Tax Information Materials in Social Media" is prohibited.

b. The posting of tax information materials shall be done only in the district offices' official

social media account/s reported to the Public Information and Education Division (PIED per Section V.5 of RMO No.7-2022 and published in Revenue Memorandum Circular No. 138-2022.

c. RDOs that have no social media account created and communicated to PIED will

automatically get zero (0 on the activityPosting of Tax Information Materials in Social Media".

d. The information materials to be posted in social media should be relevant and should

and PCOO since their content may not be accurate and may only cause confusion among programs/projects, such as those under the Digital Transformation Program.Posting of tax quotes and tax trivias that are not relevant to taxpayers in the Philippines should be avoided as well as posting of press releases prepared by other entities (except the DOF focus/highlight the Philippine tax laws and the provisions of revenue regulations/issuances, including information on the BIR's electronic services and

taxpayers.

8.The tax information materials prepared and posted by the RDOs in their official social media

accounts that are printed and distributed to taxpayers or posted (in tarpaulin) in conspicuous places shall be given corresponding Points for the said activities following the guidelines in RMO No.27-2022, for as long as they are reported in the RDOs'Annex A and Annex B1.

95 The amended report templates Annexes A,B1 and B2,including Annex B3.shall be used

by the RDOs in reporting their accomplishments on the TAP while the amended Aninexes Cl and C2 shall be used by the Internal Communications Division in consolidating the Evaluation Report on Operational KPI (TAP) for Ist Semester and for the Calendar Year.

IV. REPEALING CLAUSE

This Order revises the provisions in RMO Nos.31-2020,20-2021,27-2022 and other revenue issuances inconsistent herewith.

V.EFFECTIVITY

This Order takes effect immediately.

H NOV 25 202 Coymissioner of Internal Revenue ROMEOD.LUMAGUI, JR. 000068

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