RMO No. 15-2013 — Prescribes the CY 2013 Operational Key Performance Indicators and accomplishment reporting for offices under the Large Taxpayers Service Digest | Full Text | Annex A | Annex B1-D

REPUBLIC OF THE PHILIPPINES DEPARTMENT OF FINANCE BUREAU OF INTERNAL REVENUE Quezon City May 23, 2013 REVENUE MEMORANDUM ORDER NO. 15-2013 TO: All Deputy Commissioners (DCIRs), Assistant Commissioners (ACIRs), LT National Office Division Chiefs, LT Division Chiefs�Makati & Cebu and Others Concerned SUBJECT: CY 2013 Operational Key Performance Indicators and Accomplishment Reporting for the Large Taxpayers Service (LTS) _____________________________________________________________________________ I. BACKGROUND In order to attain the revenue goal for CY 2013, the Bureau of Internal Revenue (BIR) has identified the Agency Priority Programs as prescribed in Revenue Memorandum Circular (RMC) No. 11-2013 which shall be implemented nationwide. Accordingly, corresponding Operational Key Performance Indicators (KPIs) have been established and aligned with the BIR's Strategic Statements. II. OBJECTIVE This Order is being issued to prescribe the 2013 Operational KPIs and Accomplishment Monitoring for the Large Taxpayers Service (LTS), LT National Office Divisions (LTNODs) and LT Divisions (LTDs)-Makati & Cebu. III. GENERAL POLICIES 1. The Operational KPIs, and the details thereon, for the LTS, LTNODs and LTDs � Makati & Cebu are hereby prescribed, and enumerated in Annex A of this Order. 2. Concerned BIR offices shall be responsible for monitoring and preparation of accomplishment reports for submission to MANCOM using the prescribed format. 3. An interim performance rating maybe administered depending on the exigencies of service as determined by MANCOM. 4. The set of Operational KPIs shall be revisited annually and updated, if needed. IV. GUIDELINES AND PROCEDURES 1. LTNODs/LTDs-Makati and Cebu shall prepare and submit report on the accomplishment on performance measures/KPIs prescribed in this Order.

2. The Assistant Commissioner (ACIR), LTS thru the concerned Head Revenue Executive Assistant (HREA) shall monitor compliance of respective Offices and the Chief, LT Performance Monitoring and Programs Division (LTPMPD) shall prepare a Consolidated Accomplishment Report for submission to the respective Assistant Commissioners/Measure Owners. 3. The Assistant Commissioners/Measure Owners shall monitor submission of Accomplishment Reports of the LTS and submit consolidated report by KPI to the MANCOM. 4. The Accomplishment Reports for the monitoring of performance vis-�-vis the Operational KPIs shall be submitted in accordance with the following schedules: A. Semestral Accomplishment Report Report Office/Person Submitted to Due Date Responsible A.1 LT NO Divisions/LTDs � LT NO Division ACIR LTS Not later than Makati & Cebu Chief/LTD Chief � Thru: Concerned the 12th day of Accomplishment on KPIs Makati & Cebu the month (using the format In HREA following the Annex B1) (LT Performance semester Monitoring and Programs Division- consolidation) A.2 Consolidated Semestral ACIR, LTS Assistant Not later than Accomplishment of LTS, (LT Performance Commissioner the 15th day of LT NO Divisions and LTDs Monitoring and monitoring the KPI/ the month (using the format in Programs Division) Commissioner following the Annex B2 ) semester B. Annual Accomplishment Report Report Office/Person Submitted to Due Date Responsible B.1 LT NO Divisions/LTDs � LT NO Division ACIR LTS Not later than Makati & Cebu Chief/LTD Chief � Thru: Concerned the 15th day of Accomplishment on KPIs Makati & Cebu the month (using the format in HREA following the Annex C1) (LT Performance end of the Monitoring and year Programs Division- consolidation) B.2 Consolidated Annual ACIR, LTS Assistant Not later than Accomplishment of LTS, (LT Performance Commissioner the 20th day of LT NO Divisions and LTDs Monitoring and monitoring the KPI/ the month (using the format in Programs Division) Commissioner following the Annex C2 ) end of the year

C. Consolidated Annual Accomplishment Report with Office Performance Evaluation Report Office/Person Submitted to Due Date Responsible C.1 Consolidated Annual MANCOM/ Not later than Accomplishment with Assistant Commissioner the 28th day of Office Performance Commissioner Cc: ACIR, Planning and the month Evaluation of LTS monitoring the KPI Management Service following the (using the format in end of the Annex D) year 5. The submitted accomplishment reports shall serve as a means of validation in the preparation of the Office Annual Performance Evaluation for the concerned Bureau Offices, and will be used as basis/input for next year's office performance measures to be recommended to MANCOM/Commissioner. V. REPEALING CLAUSE This Order supersedes Revenue Memorandum Order No. 24-2012 and all other issuances or portions thereof inconsistent herewith. VI. EFFECTIVITY This Order takes effect immediately. (Original Signed) KIM S. JACINTO-HENARES Commissioner of Internal Revenue