Standard Responsible Gaming Poster/Signages

Philippine Amusement and Gaming Corporation

PAGCOR

MEMORANDUM September 14, 2023

TO ALL LICENSEES

All Casino Filipino Branches and Satellite Operations Groups THE GENERAL MANAGERS/BRANCH MANAGERSIOIC

THE COMMITTEE CHAIRMAN Responsible Gaming Committee of Assessors

FROM THE ASSISTANT VICE PRESIDENT

Gaming Licensing and Development Department

SUBJECT STANDARD RESPONSIBLE GAMING POSTERS/SIGNAGES

to all stakeholders in the gaming industry, particularly the following: In our continuing efforts to improve PAGCOR's Responsibie Gaming (RG) program. we are providing you with updated standard RG posters/signages to boost awareness

1. RG poster/signage on persons who are prohibited to enter, stay, and/or play in all PAGCOR-operated and licensed/regulated gaming establishments; and

2. RG Slogan

24inches, respectively. Minimum size reguirements of the above materials are 3feet x 5feet and 18inches x

No other versions or modifications should be done on the standard designs. Piease scan QR code below for print-ready file format of the RG poster and slogan designs that should be posted in your respective gaming establishments by October 30, 2023, to replace the old designs. Item 1 should be posted in all access points such as entrances, toilets, etc., while item 2 should be posted in all conspicuous locations within the gaming premises, such as cashier's booth, registration area, etc.

Moreover, may we reiterate compliance to other RG programs (checklist attached) specified in the Responsible Gaming Code of Practice (RGCP) Version 6.0, to ensure completeness during the conduct of Compliance Verification by GLDD personnel.

telephone no. 8522-0299 local 5021 or email us at [email protected]. For inquiries and clarifications, please contact ROI Marrise Frances B. Sabido at

For strict compliance.

Thank you

MA.VINA CLAUDETTE P.OCA

CC 5F New Coast Hotel Manila - 1588 MH Del Pilar cor Pedro Gil Streets, Malate Manila, 1004 Philippines General Manager/Head, Licensing and Regulatory Group Assistant Vice President, E-Games Licensing Department Assistant Vice President, Off-shore Gaming Licensing Department Assistant Vice President, Compliance Monitoring and Enforcement Department-IG Assistant Vice President, Compliance Monitoring and Enforcement Department-IR Chairman and Chief Executive Officer President and Chief Operating Officer (632) 8242-0121 - Website: www.pagcor.ph

RESPONSIBLE GAMING PROGRAMS CHECKLIST

RG Slogan Access Points Toilets

RG Standard Information (Age restriction, slogan, link to PAGCOR regulatory website, RG Email Address)

Exclusion Application Forms Licensee-Emanating Family Self

Helpline Hotline (mobile or landline) Contact number of therapists, counselors and/or rehabilitation centers Email Address /Website

Signages and Posters Age restriction/prohibition of under 21 iogo Definition of Problem Gambling Negative impact of excessive gambling on the individual, family & society Prohibited / restricted persons Signs of Problem Gambling

Access to NDRP

Training and Management of Staff (Responsible Gaming) (Provide attendance list or certification or alike)

RG HeIpdesk / Kiosk

Committee of Assessors