RMO No. 43-2024 — Implementation and maintenance of BIR OneHub Portal

REPUBLIC OF THE PHILIPPINES GI) BUREAU OF INterNaL CORDS MANAGEMENT DIVISION .ml A BAIA .-r.. TVENUE :

BUREAU OF INTERNAL REVENUE DEPARTMENT OF FINANCE OCT 0 2 2024

BY: Iw t Admin unit.1 TIME: Zfs

March 8, 2024

REVENUE MEMORANDUM ORDER NO. 0 4 3 - .2 0 2 4

Subject Implementation and Maintenance of BIR OneHub Portal

TO All Internal Revenue Officials, Employees and Others Concerned

I BACKGROUND

seamlessly perform their job, duties and responsibilities. One of the major programs under the BIR Digitalization (DX) Roadmap is enabling the Digital global threats and chailenges, the Bureau is prioritizing among others, the establishment of a Backbone of BIR. In line with its objective to adopt and integrate digital technology amidst Digital Workplace for its officials and employees. This provides facility and the right tools to

access to basic information, instructions, news, announcements, resources within the Bureau and access to helpful content and self-service functionality that answers questions and queries. designed through the office automation licenses and video-conferencing platforms which the Iatter had subscribed to. This portal aims to provide every employee bureauwide with quick To further nurture a collaborative online environment, the BIR now presents the OneHub Portal

H OBJECTIVES

This Order is issued to:

1. Establish a digital workplace for mobility and online collaboration across the Bureau.

2. Specify the information for publication in the portal and corresponding owner of information in charge of regular updating of contents.

3. Prescribe policies, guidelines and procedures for OneHub Portal access per employee/office using MS Office.

H. POLICIES AND PROCEDURES

1. The Program Steering Committee which is composed of all the Deputy Commissioners to the program team. (DCIRs) and Assistant Commissioners (ACIRs) shall give overall direction and guidance

2. The Information Systems Group shall be the lead in the development of BIR OneHub Portal while enhancement and maintenance shall be through the core developers.

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S ECORDS MANAGEMENT DIVISION 1s A RNAEREVENU: A

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BY: admin unit - iMF 3. The BIR OneHub portal shall serve as repository of reference materials and information but not limited to the following: b a News story Welcome banner

C Links to Employee Services d. Links to other relevant government agencies e. Highlights for you f Reminders

h Inspirational quotes Weather I Recent documents

4. The BIR OneHub Portal is designed to have five (5) sub-sites; i.e. one (1) for each group

a Office of the Commissioner b. Operations Group c. Legal Group d. Resource Management Group e Information Systems Group

5. Each group shall have Core Developer who shall be responsible for the implementation, all authorized users. enhancement and maintenance of their corresponding sub-site for the BIR OneHub Portal. Each Core Developer shall grant access permission to the sub-site under its jurisdiction for

6. Authorized MS Office 365 users may access the portal via Office.com then open the Alternatively, https://birgov.sharepoint.com/sites/MainBIR. SharePoint application. Thereafter, a BIR OneHub Portal tab shall be available on the page. users can simply go to the URL Hink:

7. The Network Management and Technical Support Division (NMTSD) shall prepare a duly accomplished Security Access Matrix (SAM) to be approved by Assistant Commissioner for Information Systems Development and Operations Service (ACIR-ISDOS).

8. The Head Revenue Executive Assistant (HREA) of the following Offices listed below, shall be the overall responsible in approving the final contents to be upioaded/published in the BIR OneHub Portal.

Group OCIR RMG ISG OG LG Client Support Service Information Systems Development and Operations Service Project Management and Implementation Service Internal Affairs Service Administrative Service Assigned HREA

IN. ROLES AND RESPONSIBILITIES

1. Program Steering Committee shall a. Provide overall direction and guidance to the program team;

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RUBEAY gF INterNaLreveNue RECORDS MANAGEMENT DIVISION

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OCT O 2 2024

b. Approve/disapprove recommended policies: C. Extend support and required resources for the completion/implementation of the +V Admin unit WRE M 2:1s

e.Endorse correction, comments to concerned Project Lead/Content Managers; Recommend new/additional portal content when necessary: program;

2 Program Lead shall:

a Review recommended information/data to be published and ensure that all information

C. Review and ensure BIR data-privacy policies are being observed; is in accordance to the Data Privacy policies; Ensure that paraphrasing or quoting from sources/crediting the original author in an in- text citation and in reference list to avoid Plagiarism;

O Forward approved new/update of existing content to concerned Developer or Content Approve/disapprove Content for publication; Administrator respectively for posting in the BIR OneHub Portat.

3. Content Managers shall: b Manage team members in the performance of the tasks necessary to complete the Ensure proper communication and coordination among team members; implementation and enhancement of the site;

C Ensure that deliverables such as posting are completed on schedule; d Initiate coordination meetings to address issues and concerns;

( Seek advice from the Project Steering Committee on major issues and concerns to Provide regular updates to the Project Steering Committee and Program Lead; ensure they are addressed immediately;

h. 8. Review and recommend findings and recommendations from ICT Security Review and recommend new/update on the existing portal content;

I Forward Content to concerned Program Steering Committee for approval. Team/Content Administrator:

4 Content Administrators shall:

Recommend new/additional site content/page for publication to the concerned Content

h Recommend update on the existing portal for publication to the concerned Content Manager;

d Continuously update the information data on the existing portal: Coordinate with the concerned Developer the approved new/additional site Manager

U Perform other program-related tasks/activities as may be assigned by the Content Manager; content/page for publication;

5. Developers shali:

a. Conduct technology transfer to Content Administrators for the continuity of the C Manage Portal site settings and monitor accessibility permission and escalate all issues Receive and implement recommended changes in the portal: existing portal content; new/additional site/content, when necessary findings and recommendations from Network Security Team/Content Administrator;

C Provide inputs to Content Manager relative to the preparation of revenue issuance/s; and concerns to Content Manager;

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BUREAUQ: ORDS MANAGEMENT DIVISIDN RNAL REVENUE

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w Adminunit- TIME: Z f Coordinate with the concerned Content Administrators the approved new/additional

Manager; Perform other program-related tasks/activities as may be assigned by the Content site content/page for publication:

6.ICT Security Team shall: a Monitor the BIR internet utilization;

b Submit findings of breach, if any, to BIR Data Privacy Officer (DPO), copy furnish

C concerned Steering Committee, Program Lead and Content Managers; Ensure preparation of network connection/protocols in accordance with BIR policies; d Ensure that program outputs are in accordance with existing IT security and data

e. Perform other functions as may be assigned by Program Steering Committee privacy policies of the Bureau;

Support Staff/Coordinator shall: a Monitor all phases of the undertakings and ensure that issues are properly resolved and

C Perform administrative functions as may be assigned by Program Steering Committee, Provide administrative support and safe keep the documentations; documented:

Program Lead and Content Managers;

V EFFECTIVITY

Portal and shall take effect immediately. This Order is being issued to have a uniform process in the implementation of the BIR OneHub

R AGUI,JR

issioner of Internal Revenue

G4

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